Questions and Inquiries related to Personal Information

Questions and Inquiries related to Personal Information

Questions and inquiries concerning Personal Information should be addressed to:

Division in charge:
Customer Information & Consulting Services
SEKISUI CHEMICAL CO., LTD.
Address: 2-10-4 Toranomon, Minato-ku, Tokyo 105-8566
Telephone Number: +81-3-6748-6460
Telephone inquiries are accepted between 9:00 and 17:30. *

  • *except on the company's holidays (Saturday, Sunday, National Holidays, New Year and Bon holidays)

If you know the company that has been disclosed your Personal Information, please directly address your inquiry to such company.

Request for Disclosure

SEKISUI will accept any individual request for the disclosure of the Company-owned Personal Data according to the following procedures and promptly respond to such a request within reasonable limits in accordance with the applicable laws and regulations. Please note that SEKISUI cannot always respond to a request that does not conform to the procedures described below.

  1. 1Application

    Please apply to the Division in charge mentioned above for any request made via telephone or mail. The Division will notify you of the details of procedures in writing or otherwise after identifying you (or your proxy) in the following manner. You may be required to submit an application form as designated by SEKISUI, depending on the type of request.

  2. 2Identification of yourself or your proxy

    If you apply in person, SEKISUI will identify you by your driver's license, health insurance card, passport, seal registration certificate or other means. If another person applies on behalf of you, SEKISUI will identify such a person as your proxy according to your letter of proxy and the seal registration certificate of the seal that is affixed to such as letter.

  3. 3Charges

    SEKISUI will charge 1,000 yen per application for disclosure, provided, however, that SEKISUI may impose additional charges if the written documentation related to such a disclosure is two or more pages long.

  4. 4Exceptions

    In accordance with the laws and regulations, SEKISUI may not accept your request for disclosure in any of the following cases:

    (1) If the disclosure may threaten or damage the life, body, property or any other rights or interests of a customer, or a third party.

    (2) If the disclosure may materially hinder the proper implementation of SEKISUI's businesses

    (3) If the disclosure may infringe on, or violate, any other laws and regulations

Request for Correction, etc.

SEKISUI will accept any request for the correction, addition or omission of the Company-owned Personal Data on the grounds that the contents of the data are not correct (hereinafter referred to as "correction, etc.) as follows and promptly respond to such a request within reasonable limits in accordance with the applicable laws and regulations. Please note that SEKISUI cannot always respond to any request for correction, etc. that does not conform to the procedures described below.

  1. 1Application

    The same procedure as the "Request for Disclosure"

  2. 2Identification of yourself or your proxy

    The same procedure as the "Request for Disclosure"

  3. 3Charges

    SEKISUI will not charge a fee for a request for correction, etc.

  4. 4Exceptions

    In accordance with laws and regulations, SEKISUI may not accept a request for correction, etc. if any of the following apply:

    (1) There is no need for the correction, etc. in the light of the purposes of use or when the grounds for corrections, etc. are not correct

    (2) When specific procedures are provided for under other laws and regulations.

Request for Discontinuation of Use, etc.

SEKISUI will accept a request for discontinuation of the use of, or the deletion of, the Company-owned Personal Data on the grounds that it was illegally acquired or it has been used in violation of the Purposes of Use (hereinafter referred to as "discontinuation of use, etc.) as follows and promptly respond to such as request within reasonable limits in accordance with the applicable laws and regulations. Please note that SEKISUI cannot always respond to any request for discontinuation of use, etc. that does not conform to the procedures described below.

  1. 1Application

    The same as for the "Request for Disclosure"

  2. 2Identification of yourself or your proxy

    The same as for the "Request for Disclosure"

  3. 3Charges

    SEKISUI will not charge a fee for any request for discontinuation of use, etc.

  4. 4Exceptions

    In accordance with the laws and regulations, SEKISUI may not accept your request for discontinuation of use, etc. in any of the following cases:

    (1) when the grounds for the discontinuation of use, etc. are not correct

    (2) when significant costs will be incurred to ensure the discontinuation of use, etc.

    (3) when it is difficult to discontinue the use of such data

Complaints related to Personal Information

Any and all complaints related to Personal Information should be directed to the Division in charge mentioned above by telephone or mail. The Division in charge will promptly respond to any complaint within reasonable limits in accordance with the laws and regulations.