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Prominence in CS & Quality

Pursuing the Quality Always Specified by Customers, through Maximizing the Quality of human resources, systems, and products

Our Philosophy

Since 1999, the Sekisui Chemical Group has practiced customer satisfaction (CS) management. In 2004, we began CS & Quality Management to consistently deliver value to our customers so that they will always choose our products and services, by focusing on quality innovations in all of our businesses. Mindful of the fact that customer feedback is the wellspring of our manufacturing activities, we are actively honing the Quality of Our People, the Quality of Our Systems, and the Quality of Products. In this manner, the Group is working in unison to consistently deliver quality that will always be specified by customers.

Prominence in CS & Quality

Prominence in CS & Quality

Sekisui Chemical Group CS & Quality Management Policy